Boasting an archaeological museum, the 4-star family-friendly Castello City Hotel Heraklion is situated around 7 km from the Palace of Knossos. Located only 5 minutes' walk from the Venetian Portal Almighty and within reach of the Karavola Fountain, this perfect hotel features a summer terrace and a shared lounge.
The smoke-free hotel is nestled in the historical district of Heraklion, 350 metres from the restaurant Mantalenios. The state-of-the-art Heraklion Archaeological Museum is not far from the stylish Castello, while Nikos Kazantzakis airport is 5 km from it. Nature lovers will appreciate the proximity to Aegean Sea, which is about a 5-minute walk away. Cultural experiences in the area feature the Vasiliki Agios Markos Municipal Art Gallery, situated 850 m from this accommodation. Chanioporta bus stop is also within a few blocks of the Castello Heraklion.
The allergy-friendly rooms have a balcony equipped with high-speed internet and a flat-screen TV with satellite channels, as well as individually adjustable air-conditioning. Bathrooms include a walk-in shower and a separate toilet, along with a hairdryer and complimentary toiletries. They offer views of the courtyard.
A daily continental breakfast is provided for guests. For an enjoyable stay, Castello City Hotel offers the Greek restaurant serving international dishes. The lounge bar features Wi-Fi and a TV. The bar area includes a lounge.
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7.8
Good
Based on 1620 reviews
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Facilities
Internet access
Wi-Fi
Parking
Parking
Shuttle service
Paid airport shuttle
Services
Safe deposit box
24-hour reception
Express check-in/ -out
Security
Luggage storage
Currency exchange
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Eating places
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business facilities
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children facilities
Cots
Babysitting/Child services
Leisure facilities
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom features
Free toiletries
Devices
Flat-screen TV
AM/FM alarm clock
Decor
Parquet floor
General facilities
No smoking on site
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Pets
No pets allowed
7.8
Good
Based on 1620 reviews
Read reviews
Location
Show on map:
Attractions
Great restaurants
Transportation
Local attractions
Venetian city walls
200 m
Moni Palianis
400 m
Church of Saint George of the Armenians
500 m
City Walls
200 m
Pankritio Stadium
1.6 km
Kapetan Mihalis Korakas
150 m
Heraklion Archaeological Museum
1.3 km
Airports
Heraklion International Airport Nikos Kazantzakis
7 km
7.8
Good
Based on 1620 reviews
Read reviews
Rooms & Availability
The allergy-friendly rooms have a balcony equipped with high-speed internet and a flat-screen TV with satellite channels, as well as individually adjustable air-conditioning. Bathrooms include a walk-in shower and a separate toilet, along with a hairdryer and complimentary toiletries. They offer views of the courtyard.
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7.8
Good
Based on 1620 reviews
Read reviews
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Reviews
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Malcolm
2024-04-20
8/10
Freshly renovated, updated units provided with a bath as well as a nice view.
Edwin
2024-01-26
8/10
My room was quiet and updated with an excellent view of the Cretan sunset. The design was nice.
Alexander
2024-01-21
7/10
Comfortable bed, super good bathroom and a balcony and soundproof windows in the room. Savoury, delicious breakfast with nice seaview, had outstanding food.
Sarah
2024-01-06
7/10
All in all everything was great, had a great stay in September. The location was central, so close to the restaurant and especially the coffee, the city center and archeological museum and the port or main bus station. Popped in Revolution for shots before sleep, it was a 10-15 minute walk from the venue.
Adam
2023-12-28
5/10
Pretty standard and lovely welcoming place with incredibly friendly staff at the reception desk. Freshly renovated and good-sized room plus with a large balcony and brand new bathroom.
There was no parking lot.
Kate
2023-12-11
9/10
Neat and bright place, has delightful views of the Cretan sunset from the Fifth Floor. All the staff is gentle and is engaged to make your stay pleasant. The room is freshly renovated and great-sized and with a balcony and soundproof windows. The rooftop restaurant at the fifth floor is what you need.
Annie
2023-11-14
9/10
Relaxing place, helpful enough staff. Well-equipped and extremely pleasant room, large breakfast. Brand new, super good bathroom. Generally very good service with parking on site.
Patricia
2023-11-12
7/10
Overall an excellent stay in September. The venue is fairly clean and reasonably large with very polite and courteous staff members.
Evelyn
2023-10-28
9/10
Generally, really enjoyed this absolutely great accommodation with obliging staff at the reception desk. The view at sunset was awesome and our room was fairly quiet and updated. The bed was lovely and there were tea and coffee making equipment, and a fridge.
Julian
2023-10-23
9/10
Generally, the place was pleasant and had absolutely kind and amazingly nice staff at replenishing bowls and cutlery. The room was comfy, and we had a gorgeous view of the sea. The location was marvellous in easy walking distance of the sites. A rooftop restaurant from the 5th floor was an advantage. We really enjoyed being here.
Teddy
2023-10-20
9/10
It boasts marvellous location really close to bus station for Mires and the bus stop to the University.
John
2023-10-18
9/10
Welcoming and nice staff, at the reception desk. Updated & spotless room with quality products as well as BRAND NEW BATHROOM.
Arthur
2023-10-11
9/10
The stay here was very lovely on holidays. The staff was amazingly nice, kept everything fairly clean and excellent. The hotel had a central setting to the main archaeological sites. We truly enjoyed it.
Richard
2023-08-18
8/10
The location was excellent in a relatively quiet area, short walk to old city centre, a roundabout which cars were speeding around and scooters were racing around ALL night, and Agia Galini. I was offered a room with exceptional views of the sea.
Robert
2023-07-19
6/10
Location - marvellous and unbeatable close to the restaurant and especially the coffee. Situated only 1 km from Venetian Shipyards.
Beds were very hard.
Michael
2023-07-17
7/10
Tasty and amazing breakfast with a nice view; accommodating staff. Functional and freshly renovated room with a fairly clean bathroom.
William
2023-06-14
8/10
Great and lovely location so close to excellent transport links to the city and other parts of Crete, bus stops, the KTEL island bus service, taxi stands, and walking distance to anything in the downtown area and the bus station, I felt safe. I was there for 1 night and ate at rooftop restaurant with attentive staff.
Dan
2023-06-01
5/10
Bright and exceptionally clean place to stay in, it has gentle staff at the reception desk. The room is good sized and the bed is comfortable. Its location is magnificent, near PHARMACIES-who threatened to call police, and stores, relatively quiet area. There's cool Fouskas at a walking distance from the hotel, make desserts etc. A nice touch is also the warm beverages in the roof top bar.
As we remember, there was no parking.
Simon
2023-05-30
8/10
I thoroughly enjoyed the extremely spacious and updated room with coffee, a very impressive air con, as for instance. The location was marvellous for Heraklion, next to the harbour, Close to a bus station, and the center of the city.
John
2023-05-15
7/10
The staff was very polite and courteous, the room was fashionable with a balcony, TV, for instance. The location was marvellous, close to Freedom National Stadium.
Alan
2023-05-11
9/10
Incredible central location just off the center of the city, the centre of town or the waterfront and bus station for Mires and Agia Galini. I was here for 1 night and ate at rooftop restaurant at the fifth floor.
David
2023-04-28
8/10
Fantastic location so close to bus stops, the KTEL island bus service, taxi stands, and walking distance to anything in the downtown area, Knossos-buy at milk bar, and Heraklion port and airport. Large and freshly renovated room with lovely bed and hypoallergenic pillows.
Cameron
2023-04-20
9/10
The rooms were stylish with a balcony and a large bathroom, the breakfast was delicious. A rooftop restaurant was excellent.
Shirley
2023-04-02
9/10
The location was easy, within walking distance of a venetian - era fountain. Moreover, it was right by the very pleasant Breakfast/restaurant, landmarks and Greece.
Dave
2023-03-29
8/10
The location was central and minutes from a museum and a main street. This room was fabulous with a pleasant view to the sea and mountains.
Jane
2023-03-26
7/10
Marvellous and unbeatable location direct to the airport. And very close to many attractions, and the city center. Comfy room with great panoramic view, very nice bath, a nice balcony.
Awful views; not too good breakfast.
William
2023-03-17
9/10
The place was spotlessly clean with a gentle staff at replenishing bowls and cutlery. Our location was good even in the area where there was a glass door. We went out for dinner, found Rakoumel, it was at a walking distance from the hotel.
Walter
2023-02-28
7/10
Position: in the beautiful area, in the heart of the city. Perfect service overall and parking nearby.
Andy
2023-02-19
8/10
The rooms were spotless with 3 separated beds, the staff were polite. The breakfast was included, that was a bonus.
Matt
2023-01-11
9/10
The total stay was really comfortable in September. Booked a room with a view. The breakfast offered was delicious with beautiful view. A ferry port was located near the venue.
Gordon
2022-12-06
9/10
We enjoyed rooms with a large balcony and brand new bathroom.
Henry
2022-11-05
8/10
Straightforward affordable property with courteous staff at replenishing bowls and cutlery. Magnificent and handy location in lovely area, just off the center, Very near Taxi, venetian walls. For tea or coffee visit Mavros Katis nearby.
Joe
2022-10-20
9/10
Clean property, pleasant and courteous staff. Updated rooms, pleasant views at the sea and the city. Delicious and satisfactory breakfast with plenty of decent food. Marvellous location, at a walking distance from Old Venetian Harbour Marina. Such a nice stay in September.
Richard
2022-10-01
8/10
Sincerely, it was a really enjoyable stay on holidays. They gave us newly remodelled deluxe room with comfy beds. The location was incredible, next to a swimming beach, Heraklion, and ports, museum and all the restaurants. Diner Fouskas located 1 km away was a nice surprise.
Lionel
2022-09-22
7/10
The room was neat with a large balcony and brand new bathroom and had a work desk, tea and coffee making equipment, and TV. You could leave a car nearby. Besides, the area was secure, next to Freedom National Stadium. The restaurant was at a walking distance from the hotel.
Peter
2022-09-14
9/10
It had amicable staff. The restaurant was nice for breakfast, I tried amazing dishes. Having a hair dryer, a rainfall shower and shower caps was a bonus.
Shawn
2022-05-14
9/10
Everything was really good, so were pleasant views of the ocean. Visited their restaurant Fifth Floor couple of times.
Some of the staff were absolutely rude.
Charles
2022-04-16
7/10
No complaint, I liked my stay at this hotel and will definitely go again next time. Fantastic property, reasonably clean, its staff and location were perfect. The property was located in the heart of Heraklion. The restaurant was nice for breakfast.
Gerald
2022-03-14
7/10
Simple hotel with everything immaculately clean throughout and a reasonable location close to good restaurants.
Frank
2022-03-05
8/10
It has excellent people and drinks for a good stay in town.
Brett
2022-01-11
8/10
Handy place, it has terrific people and service. It has a lovely plunge pool too.
Impeccably clean place, good prices, decent staff. Also, I liked how handy the location was. The restaurant was good and offered excellent dishes.
Martin
2021-07-25
7/10
It was a very good stay, special place. Got traditional breakfast included in tariff. The smooth check-in process too. Decent location to a majestic church.
Dean
2021-07-15
8/10
Good location, spotless venue, nice staff. The units are surprisingly spacious, surprisingly spacious. Superb slices of fresh bread, meats, fresh fruit and eggs in the morning.
Anthony
2021-06-15
8/10
Best possible location, neat rooms, abundant breakfast.
Paul
2021-06-02
8/10
Recommend this place to everyone. Free breakfast, REALLY COMFORTABLE location and fab staff. Triple room is very tidy, we also loved really breathtaking views. Walking distance to shops and a supermarket across the street.
John
2021-05-17
8/10
very attentive staff, perfect service, warm and tastefully decorated room. positioned in the central area. i got free upgrade and loved it. they made my stay really unforgettable.
Peter
2020-12-27
8/10
Our favourite hotel in Heraklion, staff was helpful. We enjoyed the great view
Rebecca
2020-11-08
8/10
Spend our time here comfortably. Only 20 minutes walk from Heraklion center. Moreover, hotel's parking is nearby.
Marc
2020-04-23
8/10
just a 15-minute stroll from heraklion archaeological museum, which was a big plus. the room was good sized. perfect 4-star experience. the hotel was situated next to the agiou mina bus stop, just 5 minutes walking distance.
Julian
2020-03-27
9/10
Breakfast was fantastic and available in the morning. We had a balcony. We liked everything at castello city including stuff and the food...
